Platinum Reels Online Casino

Platinum Reels is an online casino that has been around since 2017, and it’s owned and operated by Vega World Solutions N.V. They are licenced by Curaçao eGaming and powered by fifteen software providers.

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The design is fine, nothing too fancy, and they have that specific superhero theme. The website is optimized well, and it works on different browsers smoothly. The interface is available in various languages. You can choose between English, German, French, Italian, Sweedish, Finnish, and Spanish. There is one issue, though. When you enter the gaming section and click on slots, it will show you table games as well. It’s not that big of a deal, but still — they could work on that a little bit.

Terms and Conditions Analysis

And now, let’s go to Terms and Conditions to see what they have to say. There are some questionable statements, so we’ll go through all of them and explain them a little bit.

First interesting term is that you’ll have to wait up to 24h to use your deposit. So if you want to play here, you’ll have to place a deposit one day and come back the next to play. They do have the right to do so, but we fail to understand why. You can go to any other online casino and play there immediately after you make a deposit.

Regular Is Actually Irregular

As it is stated, they can close your account and confiscate all your winnings if you do anything irregular. And apparently, using theories is irregular for them. Let’s be clear, Platinum Reels is a betting strategy, and these are all games of chance. Something that doesn’t guarantee you will win at all can’t be irregular.

Other than that, these similar systems can be basically anything. They can easily say you used a similar one to Platinum Reels Casino and prevent you from having your money.

We Solemnly Swear You Are Not Safe

And now, the cherry on the cake. This next term might be the world’s longest sentence in existence. And when you finally reach the end (and potentially remember the beginning), you’ll see that they don’t guarantee you anything. Of course, they won’t be responsible for all the things that could happen on their website. But are you sure you want to register and play at the casino that says it doesn’t guarantee that there will be updates, that any software defect is corrected, and that the material and any other information is reliable, etc?

This becomes an even bigger problem when we know that there are some shady things that they did in the past. They used pirated NetEnt games and confirmed that they accepted players from the U.K., even though they didn’t have a UKGC license.

It seems to us that they feel a huge need to constantly remind us they won’t have any responsibility if their online casino has bugs, viruses, and so on. If you lose all of your money thanks to them, it’s actually not their fault.

Next term is an addition to the previous. So, as they don’t guarantee you anything, it could happen that the website crashes due to viruses, bugs, or any other error. In that case, they can easily lose the deposit from your account. And guess what? You are not getting it back. Apparently, if you lose a deposit, they won’t do refunds. And if they decide to do it, you’ll have to pay a fee.

Our House, Our (Half-Explained) Rules

There is another thing in Terms and Conditions that they haven’t explained entirely. So if they limit withdrawals to ten times the last deposit, they will remove additional winnings upon withdrawal processing. The thing is — they never said whether they would put that money back on your account or you’d simply lose it.

If you make the minimum deposit, which is $20, and win $500, for example, when you want to withdraw your money, they can easily say, “we will limit you to 10x the deposit.” Meaning you’ll get $200, and the rest is just removed.

This one can be fine if it applies only to bonuses, but since it is general, there is only one thing to say — nonsense.

Let’s go to another term, although we mentioned so many of them that we are not sure why anyone would still want to play here.

So the payout process is five days, and that’s completely fine. But there is another part of this sentence — it may take five days, but still, it may be longer — they are not sure. And you can’t complain if it takes weeks.

If any problem occurs while you are playing there (whether it’s a deposit, withdrawal, or any other transaction), you better speed up with your complaint because if 14 days pass, it won’t be taken into consideration, nor will it have any value no matter what it is.

And to finish this “lovely” Terms and Conditions, if they suspect you did anything that is not according to these terms, they’ll close your account (and potentially give your personal data to a third party).

So if you want to try the Platinum Reels betting system, for example, and we do repeat that this is a betting system that doesn’t help you win, they’ll close your account and take everything you won alongside the deposit.

I don’t think there is anything left for us to say about their terms, they said enough for themselves. They may have a validated license, but there is some shady business too.

Games and Providers

Platinum Reels Casino offers games from fifteen providers, but you can’t download the software and play them on your mobile. The selection of games is impressive, 1,135 to be specific. So you can find something for sure.

There is a possibility to play for fun or for real money. If you opt for the former and want to practice a bit first, you can do it without making an account. But there aren’t any options to download the games and play them on a tablet or mobile.

You can choose from over 99 slot games and pick from Crystal Crush, Frutsland, Rise of Egypt, and many more.

There are also table games, so if you are a fan of Baccarat, Blackjack, or Roulette, for example, you’ll enjoy the variety since there are plenty of them.

Another great section they offer is Live games. They don’t have that many, but if you like playing live casino games, you can find sixteen Roulette versions and two Blackjack ones.

Financial Information

Normally, all important information about payment is listed on the banking page. We don’t understand why this casino doesn’t have one since that’s some of the most important information you need. There are a few clauses in their Terms, pertaining to deposits and withdrawals, however, the crucial information is missing, so we had to reach out to their customer support to find out more.

Deposit

You can make your deposit with Visa, Mastercard, Neteller, Skrill, EcoPayz. Whatever you choose, the minimum deposit will be $20.

You should know one thing, though. When you deposit money, it’ll be available for use within 24 hours, and not instantly.

Withdrawal

There are a couple of ways to withdraw your money — credit cards (Visa, Maestro, Mastercard), Bank Transfer, Entropay, Skrill, Nettler, EcoPayz, Sofort Banking, Bitcoin, and Cash Lib.

If you request a withdrawal via Bank Transfer, they limit you to a minimum of $100 per request. But if you want more than that, it will be declined, and the funds will be returned to your account.

Maximum withdrawal per thirty days is $5,000, but they have the right to limit withdrawals to ten times the deposit and remove additional winnings when processing the withdrawal.

The pending time for accepting your request is four to six business days, and for payout, it’s five business days. Overall, in the best-case scenario, you’ll have to wait approximately two weeks to get your money.

Bonuses

As a welcome to new players, two casino bonuses are offered. The first one you can use after the registration is the Welcome Bonus.

Welcome Bonus package with the first deposit currently consists of a bonus of 250% up to $2,000 + 50 Free Spins, and the one with the second deposit consists of a bonus of 300% up to $2,000 + 50 Free Spins.

Free spins in this bonus apply to all of the games provided by Play’n GO, and if you come from a country where Play’n GO games are blocked, you can use free spins for games provided by Betsoft.

You’ll have to use free spins within 48h from the first deposit. And keep in mind that when you place a deposit, you have to wait for 24h to use it. It means that you have 24h to use all 50 free spins.

The minimum deposit for this bonus is $20, and the wagering requirement is 30x the deposit + bonus. Maximum cash out can be $5,000, but they do have a right to limit your cashout to 10x the deposit.

When you use a welcome bonus, they offer you other ones that are not specified on their website. It’s more like a daily offer, and you never know what it’s going to be. There are some general terms for them like the minimum deposit of $20, there is 100x wagering requirement, and you can cash out max $70 ($50 in winnings plus $20 deposited), anything over that will be automatically voided.

When we look at the terms of this “mystery” bonuses, we can only tell that they are insanely bad. If the Terms and Conditions weren’t enough to keep you away from this casino, their bonuses surely are.

Customer Support

There are two ways to reach out to them — live chat and email. They don’t have a phone number that you can call, but at least their customer service representatives are really there for you 24h, seven days a week, so if anything happens, you can send them a message.

We reached out to their support team, asked a few questions, and they answered all of them in no time, supporting our decision to see all of the terms before we make an account. So as far as that goes — they are really polite and at your service.

Summary

To sum up this review, we can only say — there are plenty of fish in the sea, so you’d better find something better. Their Terms and Conditions are contradictory and questionable — it can easily happen that you end up with a closed account and lost funds, and not to mention that your data can end up someplace else.

Contents

Platinum Reels is an RTG-based online casino that lets you play games from practically any device. The casino also offers free bonuses, welcome bonuses, reload bonuses and a rewards program.

And for a limited time, all new Platinum Reels customers will receive 50 free spins, no deposit required! Play at Platinum Reels with the chance to win real money with no risk!

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Getting Started

To get started, navigate to the Platinum Reels website and register your new account.

You will need to create a username and password as well as provide some basic details, such as your name, email address, home address and so forth. Please enter your real and accurate personal information because your identity will be verified! Platinum Reels Casino typically verifies your identity when you make your first deposit as well as when you make your first withdrawal!

Once you have filled in the information, click Register to continue. The casino will send you a verification email. Once verified, you can log in to your new account.

Claim 50 Free Spins

Platinum Reels is currently offering new members 50 free spins for the Aladdin’s Wishes slot game. No deposit is required, and you must, in fact, claim this offer prior to making your first deposit. Claiming the offer is simple: go to the cashier page.

From the Cashier menu, select the Coupons tab. Then select the Enter Code button. At the Coupon Code prompt, enter the Platinum Reels no deposit bonus code GENIE. Then click the Redeem Coupon button.

This is a great opportunity to experience the casino and have the thrill of a real bet without risking any actual money. If you win, you can even cash out up to $100, and this offer has a 35x rollover requirement.

You can find more details on the latest Platinum Reels no deposit bonus codes at https://bonuspromocode.com/platinum-reels-no-deposit-bonus-codes/.

Bonus Requirements

Platinum Reels offers both free bonuses and deposit bonuses. You cannot claim free bonuses back to back. You need a deposit in between. Once a bonus is claimed, that bonus is active until you have an account balance less than $1 or you have met the rollover requirement. In the case of free spins, the requirement is based on your winnings. So, if you played through your 50 free spins from the above offer and won $150, you would need to play through 35 x $150 = $5,250 in order to meet the requirement. When it comes to deposit bonuses, the requirement is based on the bonus amount and the deposit used to claim it. If you deposited $50 to claim a $50 bonus with a 25x rollover requirement, you would need to play through ($50 + $50) x 25 = $2,500 in order to meet the requirement.

Unless explicitly stated otherwise in the bonus terms, bonuses at Platinum Reels are non-cashable or what is often called sticky. That means that when you request a withdrawal, the amount of the bonus used to earn the winnings is first deducted from your account before the withdrawal is processed. While a bonus is active, you are limited to wagers of $10 or less. Bonuses will often restrict which games you can play while the bonus is active. Regardless of which games are allowed, games contribute to your wagering requirements at different rates. Slots contribute 100 percent of your wagers, but scratch cards contribute 25 percent, keno contributes 10 percent and all other games contribute nothing at all.

Banking: Deposits

Anyone with a valid account at Platinum Reels can make a deposit. There are no transaction fees for deposits, and most deposits process instantly. If you want to claim a deposit bonus, you need to enter the appropriate coupon code prior to making the deposit. Platinum Reels currently accepts Bitcoin as well as Visa, MasterCard and American Express credit cards, debit cards and prepaid cards for deposits.

Welcome Package

If you are a new member who has played through the 50 free spins and is now ready to make a cash deposit, we recommend claiming the welcome package, which comprises four bonuses:

• 1st deposit: use coupon code BONUS1 for a 200% match up to $500
• 2nd deposit: use coupon code BONUS2 for a 200% match up to $500
• 3rd deposit: use coupon code BONUS3 for a 200% match up to $500
• Use coupon code PLENTY30 for 30 free spins for the Plentiful Treasure slot game

Each deposit bonus requires a $25 deposit. The deposit bonuses have a 40x rollover requirement. All games are allowed, and there is no maximum cash-out. The free spins are available once you have claimed the other three bonuses. The rollover requirement is 30x, and the maximum cash-out is $100. Furthermore, each welcome bonus is increased by 10 percent if you use Bitcoin, QB Direct or a gift card, and a similar offer is available on most reload bonuses, which are discussed in later sections.

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Withdrawal

If you have no active bonuses and have a positive account balance, you may request a withdrawal. If a withdrawal is denied, such as for insufficient funds after deducting a sticky bonus, the casino will alert you along with an explanation in 24 business hours. Platinum Reels does not charge fees on withdrawals of $500 or greater, but it charges $35 on withdrawals less than $500. The casino currently processes withdrawals via Bitcoin, which takes 24-48 business hours, and bank wire transfer, which takes 5-10 business days. The casino will soon offer withdrawals via Visa, but details were not available at the time of this writing. Prior to your first withdrawal, you must validate your account. That requires that you complete a Transaction Declaration Form and that you provide copies of:

• The front and back of all credit cards used
• A valid government issued driver’s license or passport
• A utility bill no older than three months

Loyalty Program

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You are automatically enrolled in the Platinum Reels loyalty club when you register your new account, and you begin earning comp points on your first cash wager and on all subsequent cash wagers. At the initial Club rank, you earn one comp point for each dollar wagered, and you earn 1.25 points at Silver, 1.5 points at Gold and two points at Platinum. Comp points can be cashed in for bonus at a rate of 1,000:$1, and that bonus only has 1x rollover requirement. The casino tracks the total comp points you earn even after you spend them, and your rank is based on that accumulation. Rank has privileges beyond comp points, including how lucrative the cash-back offer and daily reload bonuses are.

Cash Back: A Bonus Alternative

You can opt to claim no bonuses and instead claim cash back on your net losses. Net losses are calculated as clean deposits minus withdrawals minus your balance. Clean deposits are deposits made without claiming a bonus. Cash back can be claimed on Thursday based on net losses from the previous Monday through Wednesday and again on Monday based on net losses from the previous Thursday through Sunday. You can claim up to $5,000 each week. The base rate is 10 percent Mon-Wed and 20 percent Thu-Sun, but the rate increases with rank up to 25 and 50 percent at Platinum tier.

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Weekly Free Spins

After opening your new account, Platinum Reels will give you free spins each week for 52 weeks. In order to quality for the free spins in any given week, you must have deposited at least $50 that week. However, these free spins will be in addition to any other bonus and do not count as claiming a free offer. The game and spin count vary each week. The rollover is 30x, and the maximum cash-out is $100.

Daily Promotions

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Platinum Reels has an ever-evolving promotional calendar that features free and deposit-based offers on a weekly, monthly and seasonal basis. It also offers daily promotions that do not change and which you can count on week in and week out. Note that each of the daily bonuses listed below can be increased by 20 percent—when applicable—if you use Bitcoin, QB Direct or an instant gift card.

• Monday: 200% match up to $100 on first deposit
• Tuesday: 50% match up to $100 plus free spins with $50 or more
• Wednesday: 100% up to $100 on first two deposits
• Thursday: 30-60% match up to $49-$250
• Friday: Pick between a match bonus or free spins
• Weekend: 60-90% match up to $250-$1,250

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