Cozyno Casino Review
General bonus information Tournament details: Registration open on: 00:00 Tournament starts on: 19:00 Tournament ends on: 21:10 Tournament prize pool: $$500. The bonus is valid for the following games: Lucha Libre 2 Redemption of multiple free bonuses in a row is not allowed. Therefore, in order to make yourself eligible for a free bonus, a minimum deposit is required.
Review last updated – January 2018 Cozyno Casino are part of the Alpha Interactive Solutions N.V. We believe that it is highly likely that this company are related to the Game Tech N.V. Group for reasons detailed in the Trustworthiness section. The Cozyno live casino offers baccarat, blackjack, and roulette. There are several variants of each game with roulette offering the greatest number. You can play classic, golden ball, dolphin-themed, lucky ladies, ra-themed, and Reel King roulette. The live casino is powered by Extreme Gaming. From this Cozyno casino review, you can see that there is a wide range of entertainments to venture into. The welcome bonus is another great feature you need to take advantage of. FIRST THREE DEP BONUSES: BETWEEN €20 and €99 – 50%. Or BETWEEN €100 and €199 – 70%.
General Overview
Cozyno Casino is a new entrant in the world of online gambling, launched quite recently in 2017 under the banner of Alpha Interactive Solutions N.V. Group, and licensed by the Government of Curacao. Their gaming library has a varied selection of over 900 titles to choose from, courtesy of 14 bigwigs in the software development industry, like NetEnt, Play’n’Go, NextGen et al.
A spick and span website that can be easily navigated is one of the selling points of this online betting portal. Besides the ginormous gaming library, of course, it is also one of the most linguistically flexible casinos out there, offering over 10 languages for their users. Along with a robust banking support and many other golden advantages.
Available Casino Offerings
This platform has a plethora of games at players’ disposal: over 900 titles are included in their gaming library. Variety is the spice of life and mantra of business here. Cozyno Games have been supplied by many bigwigs in the software development business, which are enlisted below:
- Felix Gaming
- NetEnt
- NextGen
- Fugaso
- Playson
- NetEnt
- GS Software
- Mr Slotty
- Betsoft
- Boongoo
- Spinomenal
Slots
Slots are a popular category and quite a crowd favourite. They have a well-stocked catalogue of classic 3 reel and modern 5 reel slots, 3D variants have been added recently. Most slot games come with multiple playlines and some even offer huge jackpots. They have a total of 34 such jackpot slots on their roster, to help players make it big with a spin. Some of the most popular slots are:
- Pinocchio
- Emoji Planet
- Hugo
- Planet of The Apes
- Fruit Spin
- Book of Tattoo
- Jewel Sea
Table and Card Games
Table and Card games are another popular category at this betting platform, besides spinning for the fortune, players also indulge in:
- Baccarat
- Poker and Video Poker
- Roulette
- Keno
- Scratch Cards
Live Dealers and VR Gaming
The energy and excitement that comes from wagering in a real-life brick and mortar casino is something many virtual casino enthusiasts crave. For them, the Live Dealer feature developed by Cozyno is a god sent. Live casino dealers are streamed from their casino studios imitating the Las Vegas Casino experience, in High definition. Some games available in this category include:
- Live Dealer Blackjack
- VIP Tables
- Live Dealer Baccarat
- Live Dealer Roulette
- Golden Ball Standard
- Casino Hold Em Poker
- Immersive Roulette
Live games are available for both desktop and mobile users. However, a working and robust internet connection is needed for a successful bidding session in a live game. Disconnecting during a Live game voids all previous winnings.
Games have also been developed in the 3D format using the VR mechanism. Poker and Slots are two of the most sought-after categories in 3D gaming, and this gambling operator does not take that preference lightly.
Cozyno Casino Reviews
Bonuses and Promotions
Cozyno bonuses are a bit different from most other casino bonuses. They are somewhat complex and enticing enough to keep bettors on the edge of their seats. They include a Welcome Bonus, free bonuses, VIP bonuses, and a scheme of weekly bonuses offered on a random basis. They are talked about in details below.
Welcome Bonus
The Welcome Bonus is an enticing one offering a four-tiered reward scheme:
- Up to 50% easy match up on a deposit of €99
- Up to 70% match up on deposit between €100 and €199
- Up to 100% match up on deposits between €200 and €499
- Up to 120% match up on deposits of €500 and above.
A minimum deposit of at least €20 is a must and the bonus amount has to be wagered a minimum of 33X times to trigger it into action. Bonus amount can only be used to wager on slots and card games, nowhere else.
Free Bonuses
The free bonus scheme is available on a selection of payment methods like PosetPay, Skrill, Neteller. Availing these three methods for making deposits warrants a free no conditions attached bonus of 15% on the total amount incurred after the initial wagering limit of 33X times has been met.
Regular Bonuses
Regular weekly and monthly bonuses are not directly a part of the Casino bonus scheme. For insider info on all weekly and monthly bonuses, one has to be subscribed to a casino site. They usually mail newsletters containing regular bonus info to their regular clients.
VIP Program
For the loyal players, this online gambling company has the much-appreciated VIP Program, that has a four-tiered structure, much like the Welcome Bonus scheme. Advancement in each level marks an advancement in the number of perks received. The levels are:
- Silver
- Gold
- Platinum
- Black
Different games have different weight in the VIP Program, loyalty points earned can be wagered to advance further up the VIP ladder. Besides these, there are some added benefits a VIP patron gets, like:
- Special Promos
- A Personal Account Manager
- Gifts and Bonus on Birthdays
- Better Comp points
- Invitation to exclusive events held by the casino
Deposits and Withdrawals
They have partnered with a plethora of easy to access and use payment methods to make the banking experience a hassle-free one for their customers. A wide range of e-payment methods, credit cards, debit cards, other safe banking options is provided for their valued players. Some popular Deposit and Withdrawal methods are enlisted below.
Deposits | Withdrawals |
Bitcoin Sofort Master Card Maestro Card Neteller Visa Poli Skrill | Bank Transfer ecoPayz Skrill Visa Neteller Bitcoin |
Cozyno has a low withdrawal limit, lower than most other online casinos. Credit cards and e-payment methods take 1 business day to complete withdrawals; whereas Wire transfer takes up to 5 business days.
Licensing and Restricted Countries
This platform holds a regulated license from Curacao eGaming Association, a well-known gambling regulation authority. Besides this they are also associated with GamCare and GambleAware, two reputed UK based gambling awareness oriented organisations. Their website is protected by SSL-Encryption and patron information is highly confidential and valued. Besides being safe, they are also well-versed in the art of being responsible. Their association with GamCare and GambleAware is a witness to that.
As for the restricted countries, they do not accept players belonging to the following:
- Israel
- Samoa
- Guam
- UK
- US Minor Outlying Islands
- Hong Kong
- Taiwan
- Syria
- Phillippines
- Sudan
- Uganda
Customer Support
A team of dedicated Customer Support Executives is available 24X7 at Cozyno. They can be contacted through the email, live chat, phone. Telephone hours are restricted between 9 in the morning till 10 at night of Central European Time.
Fun, Frolicky, Responsible, and Extensive are some adjectives that can be used to describe the rhetoric at Cozyno. Besides being a safe and healthy environment for indulging in a little betting, it also serves as an inclusive platform for entertainment.
Overall, it can be said with certainty that Cozyno is an ace amongst the other online betting platforms. Inspite of being a newbie, it has managed to garner quite a loyal patron base.
Why Cozyno Casino?
- Welcome bonus of up to £ 500 + 60 free spins on slots.
- Cracking range of slots games from NetEnt, Play n’ Go, Playson, and Betsoft.
- Excellent live casino with 30 game variants covering the main table and casino card games.
- Can be played directly from iOS and Android phones & tablets – no download required.
- Bitcoin cryptocurrency accepted as a payment method.
Bonuses
There are various different welcome bonuses available for all new players at Cozyno. How much you get and the exact nature of the deal depends on how much you deposit. There is another special ‘payment method bonus’, too. We’ll give you the details here.
- Welcome Bonus 1 – If you deposit up to £99 you will get a 50% deposit match.
- Welcome Bonus 2 – If you deposit between £100 and £199 you will get a 60% match at the time plus another 10% three days later.
- Welcome Bonus 3 – If you deposit between £200 and £499 you will get a 75% deposit match at the time, a 15% deposit match three days later, and 20 free spins.
- Welcome Bonus 4 – If you deposit £500 or more you will get a 100% deposit match on the spot, an extra 20% after three days, and 60 free spins.
In all cases, a minimum deposit of £20 applies and the wagering terms are x33. The maximum total bonus is £1,000.
- Payment Method Special Bonus – This casino will reward you for depositing with Neteller, Skrill, or Postepay. If you use one of these payment methods you’ll get an extra 15% on top of your welcome bonus. The wagering terms on this extra cash are x25.
- Special Bonuses – Cozyno takes the position that you can ask for a bonus if you feel you deserve it. Just get in touch with the customer service team and ask. The more often you play, the more likely you are to get what you want.
This is a competitive welcome bonus which is designed to suit any bankroll. Obviously, it rewards bigger deposits, which we like. The x33 wagering terms aren’t too bad, although we would ideally like to see x20 or less.
The 15% payment method bonus is an excellent touch. Using e-wallets is the way to go for speed, reduced fees, and security, so it’s great to see this casino rewarding that.
Note: New Customer Offer. T&C Apply. 18+
Game Selection
This is a pretty well-rounded casino in terms of game selection. Slots make up the majority of the games, as usual, but there are plenty of table and card games (both digital and live dealer versions), as well as video poker and novelty games.
All the game providers are listed in the sidebar and include NetEnt, NextGen, Play n’ Go, Playson, Mr. Slotty, GS, Spinomenal, Felix Gaming, Fugaso, Booming, and Betsoft. We had to look a couple of those up, but after researching we have no concerns.
Table & Card Games
Cozyno offers an extensive selection of card games and table games in both digital and live dealer versions. We’ll talk about the digital ones here. There is a live dealer section below if you want to skip ahead.
Baccarat Variants – There’s one standard version of baccarat.
Blackjack Variants – Standard, single deck, double exposure, surrender, switch, Trump it, and neon variants of blackjack are offered.
Bingo – You can play bingo billions in the ‘other’ games section.
Keno – There are a couple of versions of keno available in digital form.
Poker Variants – Caribbean stud, casino stud, casino hold ‘em, three card poker, and pai gow are your poker options.
Roulette Variants – European, American, royal, zero spin, salon prive, pro, and micro roulette are all offered.
This is a solid selection of games, proving that this is a casino for everyone, rather than just slots players, for example.
Live Casino
The Cozyno live casino offers baccarat, blackjack, and roulette.
There are several variants of each game with roulette offering the greatest number. You can play classic, golden ball, dolphin-themed, lucky ladies, ra-themed, and Reel King roulette.
The live casino is powered by Extreme Gaming. This is one of the best-known live games providers online, and therefore, as expected, the game quality is top-notch.
Video Poker
Deuces Wild, Joker Poker, Jacks or Better, Deuces on the Rocks, Alien Poker, Wild Sevens, and Caravan Poker are available.
Video Slots
There are loads of high-quality video slots available at Cozyno. We didn’t initially recognize all of the software providers, but they all check out and we’re happy to see NetEnt and Betsoft in the mix.
A few games it’s highly recommended to check out are Blood Eternal, The Slotfather II, A Night in Paris, Heist, Rockstar, Planet of the Apes, Bloodsuckers II, Jack Hammer II, Crime Scene, Dead or Alive, Drive, Excalibur, Gonzo’s Quest, Guns n’ Roses, Koi Princess, Lights, Starburst, and Secrets of Atlantis.
If you’re more of a classic slots type, check out Crazy Pizza, Cash Machine, Lucky Fruits, Disco Slot, Olympia, or Cosmo Slots.
Cozyno Casino Reviews
Some jackpot games include Hall of Gods, Yakuza, Knockout, and Slotfather II. These are where the big money can be won.
Game Recommendation – Gonzo’s Quest is a hugely popular NetEnt slot which is themed on an explorer on a quest for gold. It’s unique in that the symbols fall from above rather than spin on the reels. Symbols forming part of a winning combo vanish and are replaced by new ones, which can lead to multiple consecutive wins from one spin. This doesn’t have a progressive jackpot, but x2,500 your bet wouldn’t be bad if you managed to land it!
Support
The Cozyno customer service agents can be reached via:
E-Mail – There’s an e-mail form directly on the website for general inquiries. This can be on the slow side, though. Expect replies to take up to one day. You can also e-mail support@cozyno directly.
Live Chat – Live chat is available around the clock. Responses can be a little slow in the evenings, but we got connected and chatting within seconds.
Telephone Hotline – Call +357 25030456 if you’d rather talk to someone directly. Note that this is not a toll-free number.
Payment Options
The banking methods available at Cozyno include:
- Credit card
- Debit card
- Neteller
- Skrill
- Postepay
- Paysafecard
- Bitcoin
- Bank Transfer
Remember that you can claim an extra 15% bonus at this casino for using Neteller, Skrill and Postepay.
It’s clearly stated in the terms and conditions that Cozyno has the right to ask you to verify your identity before you make a withdrawal. Expect this process to take 3-4 days, but it’s a one-time thing.
The minimum withdrawal amount is £100 and the maximum you can withdraw in a month is £5,000. Account inactivity fees will be charged at £5 per month.
Summary
Cozyno is one of those online casinos which offers a little of everything. It’s not outstanding in any particular way, but likewise, there are no major flaws. It’s just a good, reliable site with plenty of games on offer.We would like to see a freephone telephone hotline implemented and the customer service definitely needs to be sharper in general. Apart from that, there’s not much to say about this site in terms of what it needs to work on. Definitely take a closer look at Cozyno. If you do decide to play, the bonus is well worth maximising.